Shipping policy

Welcome to sendmypics (“we,” “our,” or “us”). This Shipping Policy explains how orders are processed, shipped, and delivered for both domestic and international customers.

1. Shipping Coverage

sendmypics ships orders:

  • Domestically within India
  • Internationally to selected countries

Shipping availability may vary based on destination, courier service availability, and local regulations.

2. Order Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next business day
  • Customized or made-to-order items may require additional processing time

3. Shipping Methods & Estimated Delivery Time

Domestic Shipping (India)

  • Standard Shipping: 3–7 business days
  • Express Shipping (if available): 1–3 business days

International Shipping

  • Standard International Shipping: 7–21 business days
  • Express International Shipping (if available): 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather, or customs clearance.

4. Shipping Charges

  • Shipping charges are calculated and displayed at checkout
  • Charges depend on delivery location, package size, and shipping method
  • International customers may be charged additional fees by their local authorities

5. Customs, Duties & Taxes (International Orders)

International shipments may be subject to:

  • Customs duties
  • Import taxes
  • Clearance fees

These charges are the responsibility of the customer. sendmypics is not responsible for delays caused by customs processing.

6. Order Tracking

  • Tracking information will be shared once the order is shipped
  • Tracking availability depends on the courier and destination country

7. Incorrect Address Information

Customers must provide accurate and complete shipping details.

sendmypics is not responsible for:

  • Delayed or failed delivery due to incorrect addresses
  • Orders returned because of incomplete or wrong information

Additional shipping charges may apply for resending the order.

8. Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us within 48 hours of delivery or expected delivery date
  • We will assist in coordinating with the courier service where possible

9. Delivery Confirmation

An order is considered delivered once the courier confirms delivery to the provided address.

10. Policy Updates

sendmypics reserves the right to update or modify this Shipping Policy at any time. Updates will be posted on this page.

11. Contact Information

For any shipping-related questions or concerns, please contact us:

  • Company Name: sendmypics
  • Phone: +91 9600888417
  • Email: sendmypick@gmail.com
  • Address: No 2, 185/4 Muniswamy Reddy Layout,
    Chelekere, Kalyan Nagar,
    Bangalore – 560043, India